Purchasing & Recommendations

Our clients quickly become educated consumers, armed with thorough knowledge of current products (both hardware and software), compatibility, and options for their particular environment. We provide written recommendations and estimates, coordinating computer purchases that are tailored to your needs and budget.

Diagnostic Troubleshooting

Once scheduled, we will arrive quickly at your location with our bag of tools and tricks to assess the situation, providing complete on-the-spot diagnosis and solutions to pesky hardware and software conflicts of all sizes and varieties.

Emergency Service

If you can't do your job because your Mac is down, that's an emergency in our book. Clients on deadline can relax knowing that a quick call to our emergency mailbox paging system will have a consultant on their doorstep–quickly.

Installation & Configuration

Installation of new equipment and software is a science here at the Lab. Our fancy high-falootin' tech-tools allow us to make hyper-fast installations, precise data transfers, clean network connections, and smooth system configurations.

Networks

Wired or wireless–your Mac needs to speak the right language in order to share files, print, connect to the Internet or be configured as a server. We're fluent in those languages, and will make your Mac talk the talk.

Upgrades

Fast and furious releases of hardware and software can make the average user reach for the aspirin bottle. But don't sweat the details, MacLab exists to keep you just where you want to be, whether on the cutting edge of new technologies, or playing safer within industry standards. We sort out the hype and give you the bottom line on what's new, what's necessary, and what's not.

Telephone & Email Support

Our clients love a visit from our friendly handsome tech staff (and we love to visit you too), but honestly, many of your problems can be easily solved over phone or email--and we're happy to provide just that kind of support. Our dedicated emergency voice mailbox paging system ensures you a fast call-back, a soothing voice, and a likely solution to many of life's little conflicts.

Maintenance

Because tune-ups keep your Mac happy, and happy Macs make happy users, many of our clients opt for regularly scheduled maintenance visits. Routine procedures, virus protection, backup systems, updates, and much more are checked, and fixes recommended (and/or fixed) on the spot. Ward off those ugly crashes and evil directory problems with our pro-active preventative maintenance medicine.

Internet

Email, high-speed Internet connectivity, servers, and firewalls for large and small offices alike--we do it all. Don't miss out on another Ebay auction (oops, we mean valuable work-related research)--call us today for all of your connection needs.

Color Management

"But QuarkXPress doesn't match Photoshop and neither looks anything like my comp!" Is this a familiar cry of woe from your daily life in the wonderful world of color? If so, you're just like every other user out there, except those who have taken advantage of MacLab's color management expertise. Consistent, predictable results are within reach and we've got the tools and experience to make it happen for you.

Font Management

If you're a designer, you love fonts. Enough said. Or is it? If you love fonts but don't love organizing them for ease of use and collection, you'll benefit from our refined approach to this potential and pervasive pitfall. And, OS X users be warned: there are new font considerations you'll need to be aware of to avoid frustrating conflicts. Call us for the scoop.

Backup Strategy

Security is a hot issue for everyone these days, but that's nothing new to savvy computer users. The truth is simple: When it comes to backup, if you snooze, you lose. We are fully versed in a variety of strategies and can quickly determine which one is appropriate for your office.

Qualifications

Not just a bunch of guys who love Macs, we're trained, certified and seriously affiliated.

• Apple trained and certified
• Members, Apple Consultant’s Network
• Dantz (Retrospect) certified consultant
• MacXprts Apple Authorized reseller affilliate
• Authorized reseller of upgrades and peripherals
• Colorvision color consultant
• Author, AIGA DC Uncoated technical column
• Speaker, AIGA National Conference